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Spooler Subsystem App Has stopped working and needs to close?
Hey. I have an hp dv6700z laptop with Windows Vista Home Premium, and I am using an Epson Stylus CX4200 Series Printer. It has never experienced this until now. When i go to print, is says: "spooler subsystem app has stopped working" Then, if i try to print again, it tells me to install a printer. So, I looked in the printers folder, and nothing is there. Can somebody please help me?
P.S. I don't want to have to edit anything in the registry.
There are 2 possible solutions:
1) Systems restore
2)If the Print Spooler service fails when printing, when Windows starts or it can not be restarted, the usual reason is that one or more printer drivers is defective. If the Print Spooler service is not running, the Printers and Faxes folder will be empty and you can not use it to remove (or add) printers or printer drivers.
Check in Control Panel, Add/Remove Programs; if there is an entry relating to one of the printers, select it, then click Change/Remove. Follow the dialog and "uninstall all" or "remove all" as appropriate. Some "printer software" have programs that show up here and it will be a good idea to remove those before going any further.
If the Print Spooler service is not operational, or you want to make certain there are no printer driver remnantsr use cleanspl.exe from the Windows 2000, XP or 2003 Resource Kit.
http://www.microsoft.com/downloads/details.aspx?familyid=9d467a69-57ff-4ae7-96ee-b18c4790cffd&displaylang=en
Cleanspl.exe from the Windows 2003 Resource Kit tools will work on Windows Vista in XP compatibilty mode.
Cleanspl.exe does a very thorough job of cleaning up the print spooler stuff, but it does not remove the spooler service dependency on the Lexmark service (see special information about Lexmark printer drivers).
When you run it, it asks you if you want to remove some things that are actually delivered (and installed by default) with Windows. In most cases, you should answer No to the corresponding prompts (you don't want to remove the Standard TCP/IP Port or the BJ Language Monitor).
Lexmark Special Instructions:
The Lexmark printer installation process sometimes installs a service that makes the print spooler service dependent on itself. If there is a problem with Lexmark service or a Lexmark printer driver (or you removed it using the steps above), the print spooler service may not start.
Open a Command Prompt window - (Start - Run - cmd)
key the command
sc config spooler depend= RPCSS
(note the space after the = but not before)
Reboot the PC
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