i have olympus master, and i clicked transfer from camera.. and it says "reading thumbnails...." and then it stops and nothings shown where the pictures are suposed to show. i don't understand,
and the instructions aren't clear!
DO NOT FORMAT THE CARD!!! It will erase any pictures that are already on the card.
Get out the instruction manual for the Olympus Master software and check the settings that you need to have on the camera BEFORE you connect it to the computer. Also make sure that you have fully charged batteries in the camera if you are transferring from the camera.
Better still use a card reader if you have one built into the computer or get an inexpensive reader ($10-$15) that plugs into a USB slot. Then remove the card from the camera and insert it into the xD slot of your computer and have the Olympus Master software search for the card reader! If you buy a card reader make sure it includes an xD slot, some readers do not support that format but most do.
Also, you do not need to use the Olympus Master software to access the images, you can use many other tools including the standard image viewers that come with Windows or Mac.
HTH. Email if you need more help!
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